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👋 Hi, I am Himanshu Sharma,

Product Designer
with a passion for
data driven design.

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Strategic Lead Product Designer with 8+ years of experience in fintech, travel, healthcare, and startups. As a marketer turned designer, I combine strategic thinking with user empathy to create designs that have complex workflows, as well as conversion-focused experiences.

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I specialise in user onboarding to drive higher product activation and engagement. Skilled in UX strategy, system-level thinking, and cross-functional collaboration.

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Global MBA in Project and Financial Management from Germany.

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Carrie Huang, Head of product design at LEGO

"Himanshu was part of my team at HSBC. He’s an incredibly passionate designer with an interest to continuously improve himself. He’s always full of ideas and very willing to share this with others."

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Dave Elwood, Product Design Manager at HSBC

"Wishing you the best of luck in your next chapter Himanshu. We've lost a very deep, critical thinker, but we'll treasure the learnings and thought provoking inputs you brought to the
team every day. Stay in touch".

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Guillem Ros, CEO of Hevy

"Thank you so incredibly much for taking the time to analyze our onboarding on both web and mobile! I can't agree more with you that we need to give the web app some love. I just realized with your analysis that the experience is quite different, and that it needs a lot of work. We'll have a closer look with our product team and see how we can incorporate your feedback to improve Hevy's onboarding! Again, thank you so much for this effort!"

My Strategic Approach to Using AI in UX Workflows

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My works

Innovative Fintech Pattern (Saas) for financial analyst

Designed a versatile drawdown analysis tool balancing simplicity for novices and depth for experts. The tool enhances financial risk management through intuitive visualizations for stress testing and client reporting.

Designing a Smart School Discovery Experience for Parents

The app streamlines the process of finding the best schools by leveraging data-driven recommendations, community insights, and user-friendly appointment scheduling.

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Saas Application for better inventory management

Designed an intuitive inventory management system for Michelin, enabling real-time shipment tracking and efficient communication. The solution improves visibility across the supply chain, helping users make data-driven decisions

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Reducing support calls
at HSBC Customer Care

 

Redesigned HSBC’s customer care UX to reduce unnecessary support calls, resulting in a 12% drop in call volume and a 18% increase in help center engagement within 3 months.

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End to End Saas Application Aeve.ai to improve guest experience (MVP)

Designed a conversational AI tool to enhance guest interactions, providing real-time assistance and personalized responses. The solution automates guest communication, streamlining inquiries and improving overall satisfaction.

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Complete Product Design
for MyTechXpert App

 

MICHELIN MyTechXpert is available for iOS and Android devices and is an evolution of the well-known Michelin technical data book.

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Feature Launch in HSBC
App

 

This project is about introducing marketing preferences in mobile, with a particular focus on introducing a new preference category “Social Media and other channels”.

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Podcast Guest

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